SaaS

Live Chat Software for Business Websites

Discover live chat tools for communicating with website visitors and customers. Explore official product websites for chat widgets, shared messaging and support-team workflows.

Directory overview

About this guide

Decide when a person will be available to answer and what should happen outside those hours. Test the visitor experience on your own website, including mobile screens and the transition from automated messages to a team member. Choose the channels you actually need rather than enabling every available option. Compare agent access, conversation history, integrations and reporting in the intended plan. Review how chat data is handled and how the widget fits your website's privacy arrangements. Set expectations for response times and escalation internally; adding a chat box does not by itself create a staffed support service.
Explore websites

Directory listings

Browse approved listings related to this topic.

Paid placements are marked

SaaS

LiveChat

LiveChat provides website live chat software for businesses, with tools for customer conversations, support-team collaboration and managing visitor enquiries.

View profile www.livechat.com
SaaS

Tidio

Tidio provides customer service software combining website live chat and automated assistance, with tools for handling visitor questions and customer conversations.

View profile www.tidio.com
SaaS

Crisp

Crisp provides customer support software with live chat and shared messaging tools, helping teams manage website enquiries and customer conversations.

View profile crisp.chat
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tawk.to

tawk.to provides website live chat software with tools for responding to visitors, organizing customer conversations and collaborating on support enquiries.

View profile www.tawk.to
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Olark

Olark provides website chat and automated conversation tools, with information about connecting with visitors, managing enquiries and supporting marketing workflows.

View profile olark.com
SaaS

JivoChat

JivoChat provides live chat software for business websites, with tools for communicating with visitors and managing customer messages across supported channels.

View profile www.jivochat.com
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Chaport

Chaport provides customer messaging software with website live chat, with tools for visitor conversations, team collaboration and automated responses.

View profile www.chaport.com
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Pure Chat

Pure Chat provides website live chat software for businesses, with tools for responding to visitors and managing conversations through web and mobile interfaces.

View profile purechat.com
SaaS

Chatra

Chatra provides live chat, chatbots and shared messaging tools, helping businesses handle website enquiries alongside email and social messaging conversations.

View profile chatra.com
Helpful information

Frequently asked questions

For real-time human replies, someone must monitor the service. Decide how offline messages and automated responses will be handled when staff are unavailable.

Test mobile display, page performance, notifications, privacy settings and how conversations reach the right team member.

Last reviewed Sep 11, 2026.